GOAL SETTING –
ANOTHER LAW OFFICE MANAGEMENT TOOL
Goal setting is a
topic we have all learned about from the time we
were in grammar school. If we think about it, we
set goals for ourselves throughout the day
without realizing how often we use this
important success tool. However, if we
consciously plan our goals, we can better track
our achievements. With all of the systems we use
in the law office (i.e., timekeeping, billing,
calendaring, filing, et.), we can be sure that
setting goals can only enhance our systems and
practices. It is a great idea to discuss and set
goals during your staff or trial team meetings.
Goals can be created and committed to within the
group. Having “goal buddies” keeps everyone on
their toes, meeting the demands and challenges
of the goal.
There are many
goal setting techniques, but all have the same
basic elements:
-
Make your
goal clear and specific, and give it a time
by which it should be achieved.
-
Set goals
that will push you beyond what you’re doing
but are realistic. Assume you will achieve
the goal.
-
Put your
goal in writing so that you (a) make a
contract with yourself, and (b) can review
your goal every day at least twice.
-
List what
you expect will be achieved by reaching your
goal.
-
Take
action now. Don’t procrastinate.
As noted in #2
above, the goal should be realistic. It is
important to strike an appropriate balance
between a challenging goal and a realistic goal.
Setting a goal that you will fail to achieve is
more de-motivating than setting a goal that is
too easy. The need for success and achievement
is strong, therefore we are best motivated by
challenging, but realistic goals.
Goals have to
be understood and agreed upon if we want them to
be effective. Your staff or team will be more
likely to accept the goal if they feel they were
part of creating it. When employees are involved
in setting goals in business, it is referred to
as “participative management”. Agreed upon goals
lead to commitment, and when the whole team
commits to a goal it is probable that they will
achieve it.
Setting a goal
is a motivating force for the whole firm, from
the receptionist to the senior partner. Hard
goals are more motivating than easy goals. Grand
goals can be separated into smaller scale goals
along the way. We are all motivated by
achievements, and when we know what we do will
be well received, we’re naturally motivated to
do a good job.
Put this law
office management tool to work for your firm.
Take a meeting! Set some goals!
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